Return/ Refund Policy:

How would I track the status of my Return ask?

Check the status of your Return at ‘My Accounts’ – > ‘My Returns’ Section and tap on specific Return ID to see return points of interest. You can email also [email protected] this id Know your order status.

Each asks forgot at Eheimmart is allocated a ticket number, for which an affirmation mail is sent to your enlisted email address. It would be ideal if you utilize your enrolled email ID and telephone number for any further correspondence.

In the wake of accepting your Return Request, we will refresh you on the status i.e. Acknowledgment/Rejection of Reverse Pickup, Reshipment, and Refund.

By what method will I realize that my Returned item has contacted you?

You will get an email our Company Email Id([email protected]) from us inside 24-48 Hours of Pickup, alongside the Tracking subtle elements. You can track the bundle on Courier Company’s site.

What amount of time does it take to supplant a request?

We start the substitution or discount inside 2 working days of getting the item at our middle.

How would I record an arrival ask?

You can document an arrival ask for from your Thammarat. account. Utilize the accompanying advances

You can put a Return ask for inside 10 days of request conveyance. Notwithstanding, if there should be an occurrence of Damaged/Missing Product, the Return ask for ought to be documented inside 2 days of conveyance.

Return ask for will be assessed by Eheimmart.

On the off chance that required, demand will be imparted to the shipper for his/her endorsement.

After endorsement, pickup of the item will be organized through our messenger accomplices.

On the off chance that our switch pickup benefit isn’t accessible on your address, we will request that you dispatch the item. The messenger charges will be repaid by ShopClues.

After the item is gotten, it is confirmed against your claim and likewise, Replacement or Refund is started. If it’s not too much trouble take note of that Replacement would rely on the stock accessibility with the separate vendor.

Under what conditions returns/substitution demand won’t be acknowledged?

• Returns/Replacement solicitations won’t acknowledged under after cases –
• On the off chance that Products are Altered/Used
• On the off chance that Product is Returned without Original Packaging (sticker prices, marks, and extras)
• On the off chance that Serial Number is altered
• For a Defective item that is secured under Seller/Manufacturer’s Warranty or Reported following 10 days of the Delivery
• For Damaged/Missing item that is accounted for following 2 days of the conveyance.